Check out the “Contract Considerations” video “Quality Assurance and Quality Control Testing” on the MMCD website mmcd.net.
It depends whether there was an Act or omission by the Owner regarding knowledge of the Unknown concealed condition; and whether the CA responded within the time limits to any written request for Additional instructions.
The owner can appoint a Contract Administrator from their staff, but since the CA is in an inherent Conflict of Interest,, there may be a shortage of volunteers!
The CCA is an MMCD contract administration expert. Certified Contract Administrators (CCAs) voluntarily undertake a rigorous certification process through MMCD Association, which includes providing proof of education, practical experience, and professional references, a 16-hour training course, and writing a certification examination – all to ensure a fair process for all parties involved in completing your contract.